FAQ

Frequently asked questions.

Find answers about provider-only access, de-identified Educational Case Discussions, Expert Faculty, pricing, privacy, and platform use.

DermPro Connect is designed for eligible healthcare professionals and approved Expert Faculty. It is educational, provider-only, and not intended for patient use.

Do not submit PHI or identifiable patient information through the website or platform.

Quick guide

Start with the basics.

01
Provider-only For eligible healthcare professionals and approved Expert Faculty.
02
No PHI Educational case information must be de-identified.
03
Educational peer input Designed for professional learning, not patient-directed services.
Platform basics

About DermPro Connect

DermPro Connect is a provider-only dermatology peer education platform that connects eligible healthcare professionals with approved Expert Faculty for de-identified Educational Case Discussions, Expert Educational Reviews, Peer Input, and Live Peer Education Sessions.

DermPro Connect is intended for eligible healthcare professionals and approved Expert Faculty. It is not intended for patients, caregivers, consumers, or members of the general public.

No. DermPro Connect is not telehealth and does not provide patient-directed services. Platform interactions are educational and peer-to-peer in nature.

For clinicians

Clinician access and use

Eligible clinicians can submit de-identified dermatology-focused educational case information, receive AI-assisted Expert Faculty routing, and access structured peer input through available education formats.

DermPro Connect may support Expert Educational Reviews, Live Peer Education Sessions, and Session Extensions when available. Fees and availability may vary by Expert Faculty member and platform workflow.

No. Users should not submit patient names, dates of birth, medical record numbers, full-face images, image metadata, or other information that could reasonably identify an individual.

Expert Faculty

Expert Faculty participation

Approved Expert Faculty can create a professional profile, identify dermatology expertise areas, set availability where applicable, and provide structured educational peer input through approved platform workflows.

AI-assisted routing may help align de-identified case categories with Expert Faculty expertise areas and availability. Matching supports platform workflow and does not replace professional judgment.

No. Expert Faculty should not request, submit, or include PHI or identifiable patient information through DermPro Connect.

Pricing

Membership and fees

The $19 annual membership provides eligible clinician access to the DermPro Connect platform. Session-related fees, if applicable, are shown before purchase or checkout.

Expert Educational Reviews are not included in the $19 annual membership. These fees are set by the Expert Faculty member and shown before purchase or checkout when available.

Expert Faculty set their own fees for Expert Educational Reviews, Live Peer Education Sessions, and other paid education formats when available. Any applicable fee is shown before purchase or checkout, so users can review the cost before deciding to proceed.

Privacy and safety

Platform boundaries

No. DermPro Connect is not intended to receive, create, store, transmit, or process PHI. Users should only submit de-identified educational case information.

No. DermPro Connect is not intended for emergency or urgent medical situations.

DermPro Connect content is non-CME unless clearly identified otherwise. Any CME-designated activity would be labeled separately if available.

Support

Access and account questions

Use the Request Access button and select the account type that best fits your role during signup.

Use the Contact page for clinician access questions, Expert Faculty interest, clinic or group pricing, partnerships, support, or account-related requests.

Yes. Use the Contact page and select Account Deletion Request as your inquiry type.

Still have questions?

Explore the demo or request access.

Watch the demo, review pricing, or create your account and select the account type that best fits your role.

Do not submit PHI or identifiable patient information through website forms or the platform.