DermPro Connect Privacy Policy

Updated June 11, 2025

Support@DermProConnect.com

1. Types of Data Collected

• Personal Information: Name, email, phone number, professional license details.

• Protected Health Information (PHI): Patient case details shared securely.

• Payment Information: Handled via Stripe; we do not store sensitive payment data.

2. How Data Is Collected & Used

Collected for providing peer-to-peer consultations, platform improvements, CME offerings, and customer support. PHI is handled in compliance with HIPAA standards.

3. HIPAA Compliance & Data Security

• All PHI protected with encryption-at-rest and encryption-in-transit.

• Regular security audits and HIPAA-compliant storage.

• Signed Business Associate Agreements (BAAs) with necessary service providers.

4. Payment Processing (Stripe)

Payments processed via Stripe; no PHI transmitted through Stripe to ensure HIPAA compliance. Only transactional data is handled through Stripe.

5. User Rights & Data Control

You have the right to access, correct, or request deletion of your personal information. For PHI, we comply with HIPAA's patient access and correction requirements.

6. Data Security Measures

Multi-factor authentication, role-based access controls, secure data storage, encryption practices, and regular staff HIPAA/security training.

7. Third-Party Data Sharing

Limited to experts/KOLs for consultations, necessary payment processing via Stripe, and compliance/legal requirements.

8. Cookies & Tracking Technologies

We use cookies and analytics to improve service quality and user experience.

9. Regulatory Notices (CCPA/GDPR)

Compliance with applicable privacy laws. California residents have additional rights under the California Consumer Privacy Act (CCPA).

10. Data Retention & Deletion Policies

We retain your information as long as your account is active or as needed for service delivery and compliance. PHI stored in compliance with HIPAA retention requirements.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.

12. Updates & Contact

We may update this Privacy Policy periodically. Contact us at [contact@dermproconnect.com] for privacy-related concerns.